CRM – Customer Relationship Management – is noting new having been around for many years. However there has been a resurgence in interest amongst Medical Device Companies who are spending Millions of Dollars to extract every last bit of value from their customers.
How about a cost effective solution that puts your customer front and centre, delivering excellence in Customer Services and integrates all related processes seamlessly.
Manage your sales force differently: manage their EFFORT and FOCUS, not lagging indicators such as sales to budget – You have to be able to effect the outcome, not just simply judge it.
For more information contact Mark Banfield – 0834072222 or mark@mbac.co.za
